Service
Machine service
Reliable service is the foundation of stable production. We provide technical support, service interventions and long-term care for your CNC machines - so your production stays efficient and free from unnecessary downtime.
We accompany our customers throughout the entire machine lifecycle - from installation to regular service and technical support.
Reliable production
Long-term care of CNC machines
Effective operation
Without unnecessary downtime
Full lifecycle support
From installation to regular service
Why service from Primaxis
Service ready for modern production
Our goal is not just to repair a machine. We help our customers keep production stable, precise and productive even during long-term operation of CNC technology.
- Fast response to service requests
- Experience with CNC technology and machining
- Individual solutions by production type
- Long-term partnership and support
Our services
What we provide
A complete service portfolio for the entire CNC machine lifecycle - from installation to spare parts supply.
Installation & commissioning
Professional installation, setup and commissioning of the machine directly at the customer.
Operator training
Practical training of operators and technical staff for effective and safe operation.
Warranty service
Fast resolution of service requests during the warranty period.
Post-warranty service
Long-term technical support, regular maintenance and service interventions even after the warranty.
Technical support
Phone and online assistance with troubleshooting technical issues and machine setup.
Spare parts
Supply of original spare parts and service components for CNC machines.